General terms and conditions of business

I. scope

1. The terms and conditions apply to contracts for the rental of hotel rooms for accommodation, as well as all for the customer other goods and services provided by the hotel.

2. The subletting or letting of rooms as well as their use for purposes other than accommodation require the prior written consent of the hotel, whereby § 540, para. 1 sentence 2 BGB is excluded or restricted, as far as the customer is not a consumer.

3. Terms and conditions of the customer shall only apply if this has been expressly agreed in writing.

II. Conclusion of a contract, -parties; statute of limitation
1. The contract is concluded by the acceptance of the customer's application by the hotel. The hotel is at liberty to confirm the room reservation in writing.

2. Contractual partners are the hotel and the customer. Has placed the order for Mom, he is liable to the hotel together with the customer as joint debtor for all obligations from the hotel accommodation contract, if the hotel has a corresponding statement by the third party.

3. All claims against the hotel shall lapse one year after the commencement of the general statute of limitations dependent upon knowledge of § 199 para. 1 BGB. Damage claims shall, independent of knowledge in five years. The limitation periods shall not apply for claims which are based on an intentional or grossly negligent breach of obligation.

III. Services, prices, payment, set-off

1. The hotel is obliged to provide the booked rooms and to provide the agreed services.

2. The customer is obligated to pay the applicable or agreed for the rooms provided and for other services used by him in the hotel prices. This also applies to caused by the customer services and expenses of the hotel to third parties.

3. The agreed prices include the applicable VAT. If the period between contract conclusion and contract exceeds four months and if the price generally charged by the hotel for such services increases, this can increase the contractually agreed price, but more than by 5%.

4. The rates may be adjusted by the hotel if the customer later wishes to make changes in the number of reserved rooms, the hotel services or the duration of the guests and the hotel agrees.

5. Hotel invoices not showing a due date are within 10 days from receipt of the invoice without deduction. The hotel is entitled to call in accrued amounts at any time and to demand immediate payment. In case of default, the Hotel is entitled to demand the respectively applicable statutory default interest in the amount of currently 8% or, with legal transactions with a consumer is involved in the amount of 5% above the base rate. The hotel reserves the right to prove greater damage.

6. The hotel is entitled to require in the contract or thereafter, taking into account the legal provisions for package tours, a reasonable advance payment or security deposit. The amount of the advance payment and payment dates may be agreed in writing in the contract.

7. The customer can only offset or reduce an undisputed or legally binding claim against a claim by the hotel.

IV. Repudiation by Customer (Cancellation, Annulment) / Failure to Use Hotel Services of

1. Cancellation by the customer of the contract concluded with the hotel requires the written consent of the hotel. If not this, then the price agreed in the contract must also be paid if the customer does not take contractual services. This does not apply in case of injury of the hotel's commitment to consideration of rights, objects of legal protection and interests of the customer, if this holding to the contract is no longer reasonable or another statutory or contractual cancellation right exists.

2. Insofar as the hotel and the customer a date for a cost-free cancellation of the contract was agreed in writing, the customer may rescind the contract, without incurring payment or damage compensation claims by the hotel. The right of withdrawal of the customer expires if he does not exercise his cancellation right in writing to the hotel by the agreed date, insofar as no case of withdrawal of the customer in accordance with paragraph 1 sentence. 3 When not used by the customer to complete rooms, the hotel must credit the income from renting the rooms and also for saved expenses.

3. The hotel is free to demand the contractually agreed compensation and to make flat-rate deduction for saved expenses. The customer is obliged in this case, at least 90% of the contractually agreed rate for lodging with or without breakfast to pay 70% for half and 60% for full-board arrangements.

4. The customer is free to prove that the claim mentioned above was not created or not created in the amount demanded.

V. Resignation of the Hotels

1. If a free right of withdrawal the customer has agreed in writing within a specified period, the hotel is entitled for its part during this period, withdraw from the contract if there are inquiries from other customers regarding the contractually reserved rooms and the customer does not further inquiry of the hotel his right to resign waived.

2. The hotel will have an agreed or demanded pursuant to Item III, Nr. 6 Advance demanded nor paid after expiry of a reasonable grace period set by the hotel, so is also entitled to rescind the contract.

3. Moreover, the hotel is entitled to withdraw extraordinary justifiable cause from the contract, for example, if

o force majeure or other circumstances beyond the hotel is not make the fulfillment of the contract impossible;

o Rooms are reserved with misleading or false information regarding material facts, such as are booked in the identity of the customer or the purpose;

o the hotel has justified cause to believe that use of the hotel's services might jeopardize the smooth operation, security or reputation of the hotel in public, without being attributable to the management or organization of the hotel;

o is a breach of clause I no. 2 exists.

4. The customer is free to prove that the claim mentioned above was not created or not created in the amount demanded.

VI. Room Availability, delivery and return
1. The customer has no right to be provided specific rooms.

2. Reserved rooms are available to the customer from 15.00 clock on the agreed day of arrival. The customer has no right to earlier availability.

3. On the agreed day of departure the room must be made to the hotel at 11.00 clock at the latest available. Afterwards the hotel due to the delayed vacating of the room for use exceeding the contractual time to 18.00 clock 50% of the full accommodation rate (list price) into account, from 18.00 clock 100%. Contractual claims of the customer shall be created thereby. The customer is at liberty to prove that the hotel incurred no or much lesser claim arose on usage fee.

VII. Liability of the hotel

1. The hotel is liable with the diligence of a prudent businessman for its obligations under the Treaty. Customer claims for compensation are excluded. This excludes damage from injury to life, limb or health, if the hotel is responsible for the breach of duty, other damages that are based on an intentional or grossly negligent breach of obligation and damage from an intentional or negligent breach typical contractual obligations of the hotel is based. A breach of obligation by a legal representative or vicarious agent. Should disruptions or defects in the performance of the hotel occur, the hotel will endeavor with knowledge or on immediate complaint of the customer, to take remedial action. The customer is obligated to contribute reasonable to eliminate the disruption and to keep any possible damage at a minimum.

2. For property brought into the Hotel is liable to the customer in accordance with the statutory provisions, ie up to one hundred times the room rate, exceed € 3,500, and for money, securities and valuables up to € 800 cash, securities and valuables up to a maximum of € 10,000 a hotel or room safe are kept. The hotel recommends that guests make use of this possibility. Liability claims expire unless the customer notifies the hotel immediately after gaining knowledge of the loss, destruction or damage (§ 703 BGB). For a more extensive liability of the hotel above number 1 sentences 2 to 4 apply accordingly.

3. If the customer is a parking space the hotel garage or is placed on a hotel parking lot, even if a fee is available, this does not constitute a safekeeping agreement. For loss of or damage to the hotel property parked or motor vehicles and their contents, the Hotel is not liable, except for willful misconduct or gross negligence. No. 1, sentences 2 to 4 shall apply mutatis mutandis.

4. Wake-up calls are carried out with the utmost care. Messages, mail and merchandise deliveries for guests are handled with care. The hotel will deliver, hold, and - upon request - for a fee forward such items. No. 1, sentences 2 to 4 shall apply mutatis mutandis.

VIII. Final provisions

1. Changes or additions to the contract, the acceptance of these Terms and Conditions for Hotel Accommodation should be made in writing. Unilateral changes or additions by the customer are invalid.

2. Performance and payment is the seat of the hotel.

3. The exclusive jurisdiction - also for check and exchange disputes - for commercial transactions is the seat of the hotel. Insofar as a contracting party fulfills the requirements of § 38 para. 2 ZPO and has no general jurisdiction in Germany, the courts at the seat of the hotel.

4. German law applies. The application of the CISG and the conflict of laws is excluded.

5. If any provision of these Terms and Conditions for Hotel Accommodation be or become invalid or void, this shall not affect the validity of the remaining provisions. Moreover, the rules apply.